Your information, handled with care

Information we collect

When you contact us through this website — by form, email, or phone — we collect the information you choose to share: your name, email address, phone number, organization, and the details of your inquiry.

Like most websites, our hosting provider may also collect standard technical information such as your IP address, browser type, and pages visited, used only to keep the site secure and running properly.

How we use your information

We use the information you provide solely to respond to your inquiry, prepare proposals, and deliver our audiovisual consulting services. We may retain correspondence as part of our project records.

We do not sell, rent, or trade your personal information to anyone.

Sharing of information

We do not share your personal information with third parties except when necessary to deliver a service you have requested (for example, coordinating with architects or integrators on your project), or when required by law.

Data retention and security

We retain inquiry records only as long as needed to serve you and meet normal business record-keeping obligations. We apply reasonable administrative and technical safeguards to protect the information we hold.

Your choices

You may ask us at any time to review, correct, or delete the personal information we hold about you by emailing info@brooktroutdesigns.com or calling (800) 440-3351.

Changes to this policy

We may update this policy from time to time. The current version will always be posted on this page.